Development Team
In partnership with internal and external customers, UMUC provides educational and computer systems integration to create innovative delivery methods for academic programs of unsurpassed quality.
Specifications Gathering
Through several feedback sources, detailed specifications are composed before development begins.
Applications Development
Software engineers and programmers turn ideas and code into the WebTycho program.
Testing
Before each upgrade of WebTycho is released for use, it must withstand formal and rigorous analysis in the Software Quality Laboratory (SQL). Criteria include reliability, compatibility, usability, and efficiency.
Documentation
Documentation includes creating WebTycho's online user guides, training materials, and other written communications.
Technical Support
The WebTycho Support staff is available 24/7/365 to answer telephone calls, chat room calls, and e-mail messages from members needing help with everything from getting a WebTycho password to restoring lost conferences.
E N D of P A G E
|
